CTA Policies

Tour Policies

All items in your CTA group tour are guaranteed in writing. A complete packet of information accompanies your reservation which includes forms for assigning rooms and registering participants. For your convenience, parents mail registration forms direct to CTA in the reply envelope we provide. Parents are then invoiced by CTA for all payment installments. No money for you to collect, ever! If you have fundraising or scholarship monies, our invoice system applies and itemizes individual credits to each student's account according to your data; you simply send one total payment to CTA for the group. It could not be simpler.

Cancellations

Our exclusive ICW (Individual Cancellation Waiver), available only at initial registration, guarantees 100% trip-cost refund if individually cancelled for any reason up to 60-days before departure (80% thereafter). ICW even applies when a school cancels the individual for academic or behavior reasons. For all the details, read the ICW Flyer provided at registration. Without ICW all payments are nonrefundable.

Teachers Travel Free

Our standard policy includes one free chaperone trip for every ten paid students. This ratio may be modified on request.

Liability Protection

Liability coverage through Erie Insurance, a top-rated insurance company, protects every chaperone, your school and the district at no additional charge. A certificate of Insurance is provided upon request.

Quality Accommodations

CTA prides itself in its hotels. Our quality assurance policy guarantees NO BALCONIES and NO EXTERIOR ENTRANCES. Student rooms have two double beds, two queen beds or four bunk beds and can accommodate up to four. Most hotels have a heated indoor pool which can be a part of your evening activities. Every night a private security guard patrols the halls, providing a written report in the morning; guards do not enter a student room without a teacher present.

Meal Options

Meal choices are determined in the planning stages by you and your CTA representative. Breakfast options normally include a full hot and cold buffet or a continental style service. Lunches may not be available depending on your tour destination. Dinner options include popular selections like gourmet pizza, lobster, country-style buffet, and smorgasbord. Vegetarian options are always available.

Evening Activities

We encourage a full schedule of events for a student tour. Evening activities should take advantage of local theater, exciting attractions, and special events that are not available at home. We'll give you plenty of options from which to choose.

Transportation

Our strict standards assure your group of safe, comfortable, video-equipped motorcoaches available in both 47 and 54 passenger sizes. Remember, we go along on the trip, so we want to ride in a nice bus too! If you've got a favorite bus company, we'll be glad to arrange them for your trip. All CTA bus companies carry a minimum of $5 million liability coverage and a favorable federal safety rating.

Trip Directors

Not escorts and not tour guides, CTA Trip Directors are a breed apart from the average industry routine. Mature, seasoned professional educators with at least twenty years experience, these accomplished men and women facilitate the trip schedule, making revisions along the way with your input, while keeping the pace and retaining the focus. It's simple: you take care of your students, and let your Trip Director handle everything else.

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